NO RETURNS — REFUND & CANCELLATION POLICY

ALL SALES ARE FINAL.

At NEYVA, we follow a strict NO-RETURN, NO-REFUND, NO-EXCHANGE, NO-REPLACEMENT, AND NO-CANCELLATION POLICY.

By placing an order through NEYVA, you acknowledge and agree that your purchase is final and cannot be cancelled, modified, returned, exchanged, replaced, or refunded.

1. NO CANCELLATIONS

Once an order is placed, it cannot be cancelled, modified, or changed for any reason, whether before dispatch, during transit, or after delivery.

Customers must carefully review their order before completing the purchase.

2. NO RETURNS, EXCHANGES OR REPLACEMENTS

NEYVA does not accept returns, exchanges, or replacement requests under any circumstance, including:

• Damaged or defective products

• Missing or incomplete items

• Incorrect product, size, colour, variant, or quantity

• Opened or used products

• Change of mind

• Personal preference or dissatisfaction

• Colour, fragrance, texture, appearance, or fit preferences

• Allergies, sensitivities, irritation, or skin reactions

• Incorrect use, application, storage, or handling

• Damage occurring after delivery

• Delivery delays or issues

• Any other reason

3. NO REFUNDS

NEYVA does not provide refunds for completed orders.

No refund will be issued due to dissatisfaction, personal preference, incorrect selection, damage, defects, missing items, delivery issues, or any other circumstance.

4. CUSTOMER RESPONSIBILITY

Customers are responsible for checking all product descriptions, specifications, ingredients, variants, quantities, delivery details, and other information before placing an order.

Customers are also responsible for using and storing products according to the instructions provided.

NEYVA is not responsible, to the maximum extent permitted by law, for issues resulting from misuse, negligence, incorrect application, improper storage, or use contrary to the intended purpose.

5. FINAL SALE

By completing a purchase, you expressly acknowledge and agree:

ALL SALES ARE FINAL. NO CANCELLATIONS, RETURNS, REFUNDS, EXCHANGES, OR REPLACEMENTS ARE ACCEPTED FOR ANY REASON, INCLUDING DAMAGE, DEFECTS, MISSING ITEMS, DELIVERY ISSUES, CHANGE OF MIND, PERSONAL PREFERENCE, OR ANY OTHER CIRCUMSTANCE.

6. LEGAL LIMITATION

This policy applies to the maximum extent permitted by applicable law.

Nothing in this policy excludes or limits any consumer right, statutory remedy, or liability that cannot legally be excluded or waived.